What if I need to cancel?

You need to cancel your registration or to transfer to another date: If you are sick or need to attend to a situation beyond your control we are happy to defer your class to a different date (no time limit) at no cost. We can provide a full tuition refund to you instead of transferring course dates if you prefer this option.

We need to cancel a course: SkillStat Learning Inc. reserves the right to cancel a course and fully refund registration fees due to insufficient registration or other circumstances beyond our control.

Liability and costs from a cancellation: SkillStat Learning Inc. assumes no liability for cancellation of a course. Any ancillary costs related to the student taking a class (including but not limited to: air travel, travel costs, hotels, per-diems, mileage, lost employee wages or salary) are the responsibility of the student and/or their employer. If a class is cancelled by SkillStat, SkillStat Learning Inc.’s liability is limited to the amount of the registration fee only.

Returning a book: books purchased for classroom courses are non-refundable after the shrink-wrap is removed. Please contact us by phone or email to return unopened books.

Refund requests for online programs and products: if for any reason, you are not fully satisfied with your online program or product within 30 days of the purchase date, email us your name, the date of the purchase and the product. We will refund you the full value.

This refund policy is effective from May 8, 2020.